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Refund Policy

Refund Policy

Last updated: June 05, 2021

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FijiDream Co. Ltd., 1412-1 Kajigaya, Miyamae-Ku, Kawasaki City, Kanagawa, Japan 216-003.

  • Order(s) refer to any booking or reservations made through our website.

  • Website refers to FijiDream, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email:

We will reimburse You no later than 14 days from the day on which We receive the Cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Cancellation of an Order

In order for the Order to be eligible for a cancellation, please make sure that:

  • A
  • B
  • C

We reserve the right to refuse cancellations that does not meet the above return conditions in our sole discretion.

Only regular priced Orders may be refunded. Unfortunately, Orders on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Refund Policy, please contact us:

  • By email: